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James90069's avatar
James90069
Aspirant
Oct 28, 2020

EX6250 | AC1750 mesh extender Issues

My EX6250 | AC1750 mesh extender has completely died after just 2 months of use; and of that 2 months it barely worked.    Now all the lights are red, the arrows are blue and it won't allow a reset.     Any ideas?   I have tried to plug it into the router in hopes that getting a signal might revive it; I've of course plugged it into my laptop in an attempt to go to mywifiext dot net to resolve it but nothing.     Is there anothe way to reset it vs. the little button where you use a paperclip?   Maybe you can hit buttons in some sequence?  I'm wondering if the reset button is broken honestly beceause it has no reaction whatsoever.

 

thanks and I have no idea how to return this thing given that the bestbuy return period has ended and Netgear support isn't exactly responsive.  thanks

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