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Forum Discussion
EX6250 Netgear AC1750 Mesh Extender - No Longer Works
TL;DR: After the power cutting out, my device no longer shows itself in my Wi-Fi network options for any device, even after multiple factory resets. How do I fix it to where (1) the extensions appear...
A couple things.
1. your photo is showing that the extender is connected back to the router fine with both channels. The "no connection" just means that nothing is connected to the 2.4ghz channel currently.
2. Are you using one wifi? Or did you disable it? That combines the ssid's all into one and allows devices to roam between the router and the extender and even between the different bands.
3. What firmware are you on?
4. What router is it connected to?
5. How far from the router is it and what materials are between the 2 devices (aka what are the walls made from)
6. Do hardwired devices work fine? Try speedtesting a hardwired device. What speeds do you get? And what speeds does the router get hardwired?