× Attn: Nighthawk Pro Gaming members, we have recently released firmware to address a critical security vulnerability. For more information click here. .
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

EX6250 extender not allowing me internet access after power outage

BSchemmel
Follower

EX6250 extender not allowing me internet access after power outage

Hello,

 

I've recently had a power outage to my home.  When the power came back on I was no longer able to go to websites while connected to the EX6250.  When I am connected to the extender and try to navigate to any website with my iPad using Safari, I get the following error:

"Safari cannot open the page because it could not establish a secure connection to the server."

 

When I try on Chrome, I get this message:

"This site can't provide a secure connection"

"ERR_SSL_PROTOCOL_ERROR"

 

When I try to use Chrome on my PC Laptop to go to a website, I get this:

Your connection is not private

Attackers might be trying to steal your information from docs.microsoft.com (for example, passwords, messages, or credit cards). 

NET::ERR_CERT_AUTHORITY_INVALID
 
 
I do not have these problems when I am connected to the router (Nighthawk R7000P).  Any suggestions would be greatly appreciated.
Model: EX6250|AC1750-WIFI MESH EXTENDER
Message 1 of 2
plemans
Guru

Re: EX6250 extender not allowing me internet access after power outage

Did you try factory resetting it and reinstalling it? 

Did you install it using wps or the installation assistant? 

what modem/gateway is the router connected to? 

What firmware's on the router? 

And on the extender?

Message 2 of 2
Discussion stats
  • 1 reply
  • 954 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series