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EX6400 I can’t connect to server

ClueLessMom
Initiate

EX6400 I can’t connect to server

Is there a simple easy way to connect to server so I can update the firmware please. I am now so confused and feel I got duped by My HelpDesk on Netgear Agent Maria McAcoy took my name and number and said someone would call this was an hour ago. 

Message 1 of 4
plemans
Guru

Re: EX6400 I can’t connect to server

here's a guide on how to manually update it. 

How do I manually update the firmware on my NETGEAR WiFi Extender? | Answer | NETGEAR Support

 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 4
ClueLessMom
Initiate

Re: EX6400 I can’t connect to server

Mywifi won’t allow me to connect I keep getting not connected to server.

Message 3 of 4
plemans
Guru

Re: EX6400 I can’t connect to server

If the extender is already connected to the router. Log into the router and look at its attached devices list. (or equivalent). 

It should list the extender and its ip address. You can use the ip address to access it versus using the mywifi address. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 4
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