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Forum Discussion
EX6410 All the lights are on, and I can't get past this
We have a model EX6410 wifi extender and since we had an electrician in to change out plugs out extender is not working. When we plug it in all the lights on the front come on (most of them red) and the factory reset button does not work. We're not very techy people and this is very frustrating.
1 Reply
When many reset, then just click the button. Push and hold reset for 7-15 seconds while its powered on. The lights should flash/change when you've held it long enough.
If that doesn't work, you might need to recover it via tftp/nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
