× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

EX6920 AC1200 range extender

jdklein
Tutor

EX6920 AC1200 range extender

Is there a trick to connect the range extender to the 5 ghz band? Range extender only connects to the 2.4 ghz which is b/g/n. Tried pushing WPS button twice, per directions. Reset devices, no joy. Defeats the purpose of extending AC signal if the extender to router link is b/g/n.

 

Network details and perf testing below:

 

Router is NETGEAR R6400. Range extender is NETGEAR EX6920. All devices have been updated with most recent updates (as of 1/21/18).

 

WIFI performance when connected directly in same room as router using Speedtest app:

5ghz network: 104.77 mbps 

2.4ghz network: 36.89 mbps

 

WIFI performance when connected to extender near upstairs office area, also using Speedtest app:

15.89 mbps best performance testing over both the 2_GEXT and 5_GEXT

 

Again, the extender is pushing out both 2.4 and 5 ghz signal but it will only connect on the 2.4 band to the router which degrades the performance. 

 

 

Model: EX6920|AC1200-WiFi Range Extenders
Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: EX6920 AC1200 range extender

Have you tried to set up the extender in the same room as the router then move the extender after you do the setup?

 

DarrenM

Message 2 of 3
jdklein
Tutor

Re: EX6920 AC1200 range extender

Yes I set it up in same room as router twice and bandwidth downgrade still happens
Model: EX6920|AC1200-WiFi Range Extenders
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 456 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7