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Re: EX7000 AC1900 Firmware update causes drops every hour

_Nocturnal
Tutor

EX7000 AC1900 Firmware update causes drops every hour

Hello all,

just recently updated to the newest Firmware patch of

  • V1.0.1.78_1.0.140

And as of this update I am now losing connection every 45mins or so, it's been happening all day & only for the extender. All other products in the house have been 100% fine the entire day. I tried reseting the modem and router, did a factory reset on my extender but to no avail. Even if it is black friday seeing if there's any hot fixes or if I'm just going out & buying a new model.

 

Model: EX7000|AC1900 WiFi Range Extender
Message 1 of 4
StephenB
Guru

Re: EX7000 AC1900 Firmware update causes drops every hour

For now, just downgrade the firmware back to 1.0.0.66.  https://kb.netgear.com/000059563/EX7000-Firmware-Version-1-0-0-66

Message 2 of 4
_Nocturnal
Tutor

Re: EX7000 AC1900 Firmware update causes drops every hour

Thank you kindly sir for the timely response, hopefully this will do the trick for the moment until they figure out what's wrong with their current firmware.

 

Message 3 of 4
jhoggood
Aspirant

Re: EX7000 AC1900 Firmware update causes drops every hour

I am having the identical symptoms after updating to the latest firmware with WIFi client disconnects becoming more frequent at 45m intervals; however, with this downgraded firmware I was having WiFi client disconnects also but once every 2-3 days.  Still not good though at that. We need a solution.

Message 4 of 4
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