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EX7000 Firmware Update Causing Extender to not connect to the internet?

Mike59
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EX7000 Firmware Update Causing Extender to not connect to the internet?

I’ve spent untold hours futzing with a balky range extender.  I did the latest (recommended) firmware upgrade after I got connected (to .78).  At that point it fell off the face of the earth.  After factory resents and walking through the set up instructions, I can get to the point where it LOOKS like it’s going to work...and then ‘you are not connected to the internet’.

 

It wouldn’t work when I first bought it and it has sat in a closet since then.  But I’ve installed outdoor speaker out around the patio and will stream music through a Yamaha MusiCast.  The WiFi from my Motorola 7550 modem wont service the Music stream ergo the need for the range extender.

 

And a facetious question: does Netgear keep a straight face when they claim this device is ‘user friendly’?  I’ve got 8+ hours into this and now reading that the problem is the firmware that’s still out there and recommended to install?  Do I really have to back-rev the firmware manually?  And then what do I expect?

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Mike59
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Re: EX7000 Firmware Update Causing Extender to not connect to the internet?

I’ve read many other posts declaring the same issue I now have, but I’ve yet to find a Netgear statement advising what the problem is and what they recommend (support).  

 

Is Netgear avoiding this?  Does anyone have advice from the manufacturer?  This sh*t is not exactly awe inspiring.

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