NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lostinqueens
Dec 13, 2021Aspirant
EX7000 Range Extender Blocking an IP Address
Greetings, I have a Netgear EX7000 wifi range extender that has worked well for several years. Lately, one of the ip addresses connected to the EX7000 is not reachable when connecting from our main ...
- Dec 14, 2021
What firmware version are you on? I've seen a few people with issues on the latest firmware.
Maybe yours updated and its causing issues.
A couple things you can try.
1. try a factory reset. Sometimes after a firmware upgrade, old settings can cause issues. Try factory resetting and reinstalling.
2. try downgrading the firmware. If it is indeed the firmware, a downgrade should fix it.
plemans
Dec 14, 2021Guru - Experienced User
What firmware version are you on? I've seen a few people with issues on the latest firmware.
Maybe yours updated and its causing issues.
A couple things you can try.
1. try a factory reset. Sometimes after a firmware upgrade, old settings can cause issues. Try factory resetting and reinstalling.
2. try downgrading the firmware. If it is indeed the firmware, a downgrade should fix it.
- lostinqueensDec 14, 2021Aspirant
Thanks for the response.
I'm running firmware version 1.0.1.106_1.0.190. I'll try downgrading to see if this solves the issue.
It's a bit frustrating that this device doesn't have slightly better logging capabilities. But, I'll give your suggestion a try and will report back.
Thanks!
- lostinqueensJan 04, 2022Aspirant
I took plemans suggestion. I saved the router's configuration, performed a factory reset and then restored the saved configuration and my problem was solved. Thank you!