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I am having issues with the WIFI for my EX7000 ranger extender. The WIFI shows online for both 2.4/5 bands, and my devices are connected, but I receive an error that there is no internet connection. In order to get the internet connection back, I have to reboot the extender. This will temporarily resolve the issue, but I have to reset multiple times per day.
The extender also connected my TV, but as a troubleshooting step, I stopped using the WIFI and ran a network cable from the extender to the TV. Once I ran the network cable to the TV, the connection issues stopped. I then used a network cable to also connect a laptop to the extender, and the laptop stays connected as well. So I am pretty confident saying it is not an ISP issue since I never lose connection with my devices hard wired to the router. I am also pretty confident that the extender is within range of the router for a good signal, since my hard wired devices work as expected. The issue is only present for a device using WIFI to connect to the extender.
I checked and I have the current fireware versions for both my EX7000 extender and R7000 router. I have also performed a factory reset of the extender, and I still have the same issue.
I would actually look at the router first. The R7000 isn't known to have great firmware and when you're running an extender, the router is the key point.
Try installing firmware version 1.0.9.42 to the R7000. Factory reset it afterwards, and then manually re-setup the router. Disable autoupdates.
I would actually look at the router first. The R7000 isn't known to have great firmware and when you're running an extender, the router is the key point.
Try installing firmware version 1.0.9.42 to the R7000. Factory reset it afterwards, and then manually re-setup the router. Disable autoupdates.
Hardwire in the extender and try it in ap mode. Its not definitive but if its stable in that mode, it potentially can indicate a problem with the router----extender link and not extender----device link.
I think you may be on to something for the router. Since the firmware change, it is now running anywhere for 2-3 hours, then the lights start blinking, it locks up, and I have to reset it. It is about 7-8 years old, so I guess that's about right for the shelf life of this thing and it's time to move on. That, and I may be getting close to getting burned at the stake at home over these drops. 🙂
Doing some research now, and going to replace this with a <to be determined manufacturer> mesh system. Also need to decide if I want to get one with WiFi 5, or try and buy for the future with 6.
