× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

EX7000 can't ping its clients intermittantly

Dauhee
Aspirant

EX7000 can't ping its clients intermittantly

Hi,

 

I have an EX7000 with setup as an extender, relaying clients back to main wifi router.

 

Basically from wifi Main, I cannot ping clients on wifi EX7000 (this is intermittant), however when I connect to wifi EX7000, I can ping successfully. So I cannot connect reliably to devices being extended. I have changed routers and behaviour is the same, although seems to be varying levels of unreliability.

 

Has anyone ever had this issue and worked a solution?

 

Thanks

Message 1 of 2

Accepted Solutions
FURRYe38
Guru

Re: EX7000 can't ping its clients intermittantly

Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

View solution in original post

Message 2 of 2

All Replies
FURRYe38
Guru

Re: EX7000 can't ping its clients intermittantly

Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 536 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series