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Orbi WiFi 7 RBE973
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EX7000, loss 5Ghz SSID / all connected devices

mrund
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EX7000, loss 5Ghz SSID / all connected devices

Been using my EX7000 as an accesspoint, both 2.4Ghz and 5Ghz for clients.

The EX7000 is connected with wire.

 

Once a week or every second week at least, all clients connected to 5Ghz will loose the connection and the SSID is not visible any more.

Only a restart solves the problem, also seen the 2.4Ghz drop all connections and SSID gone, once but never again.

 

Using two different SSID, one for 2.4 and one for 5ghz, so I know which one that disappears.

 

As I have it connected to the wired network as well, I can log in and do a restart.

 

Currently at: Firmware Version V1.0.0.38_1.0.91

 

Any suggestions?.. Did notice that the R7000 had the same problem when I searched the forum, but no luck with a workaround/fix.

 

 

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DarrenM
Sr. NETGEAR Moderator

Re: EX7000, loss 5Ghz SSID / all connected devices

Hello mrund

 

I would try to change the wireless channel? also I would try a factory reset on the EX7000 see if that helps with the issue.

 

DarrenM

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