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EX7000 retaining IP address

kidsmurf2000
Aspirant

EX7000 retaining IP address

Hi

 

My EX7000 (as a Wifi Extender) seems to be hanging onto IP addresses after devices have disconnected. DHCP on the modem knows the IP is no longer in use though, and then re-allocates the IP address to a new device, resulting in an IP conflict on the network.

 

The only way I can see to fix this to reboot the EX7000. Any ideas how to stop this state from occuring without rebooting?

 

Model: EX7000|AC1900 WiFi Range Extender
Message 1 of 4
DexterJB
NETGEAR Moderator

Re: EX7000 retaining IP address

Hi @kidsmurf2000,

 

Welcome to the community!

 

1. What is the firmware version of the device?

2. Have you tried doing a factory reset?

3. As an option, if your router/gateway supports it, you can try doing IP address reservation for the devices that connect to your network to avoid IP conflicts.

 

Regards,

 

Dexter

Community Team

Message 2 of 4
kidsmurf2000
Aspirant

Re: EX7000 retaining IP address

 

Thanks!

 

1. What is the firmware version of the device?

 

Away from device, but its the latest - updated a week or so ago. Will confirm later.

 

2. Have you tried doing a factory reset?

 

Yes

 

3. As an option, if your router/gateway supports it, you can try doing IP address reservation

 

Yeah, that's what I'm currently trying - I've moved the dynamic range to 192.x168.1.40+, and added reserved IPs for known devices from x.1 - x.39... unfortunately, I have to add two IPs per device, one for the global mac address and one the virtual mac address, so its not a perfect solution. The modem is limited to 32 reserved IPs.

 

Cheers!

 

 

 

 

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: EX7000 retaining IP address

Hi @kidsmurf2000,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

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