EX7000 wifi extender - I need to keep rebooting device.

[BooYah]

I need to keep rebooting my device to make it work.  All devices lose connection as device does not recognize password.  After reboot the device will work for about a day then devices lose connection again.  When devices lose connection I cannot reconnect to routed - error message says incorrect password.  After reboot everything works fine for about a day

[plemans]

Did you set it up using the push button WPS option? 

If so, factory reset the extender and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

[BooYah]

I set it up manually

[plemans]

what router are you connecting it to? 

[BooYah]

I am connecting to an Xfinity XB8 router

[plemans]

Make sure the xb8 is set in wpa2/wpa3 mode and that its not using dfs channels. 

[BooYah]

Confirmed

[BooYah]

Still having issue

[plemans]

what speed do you have set on the xb8? for 5ghz speed. 

[BooYah]

How do I determine the speed

[plemans]

You'd need to check with xfinity to see how to check their wireless speed settings for 5ghz. I could tell you with a netgear but not the xb8

[BooYah]

I only connect using the 2.4 ghz band to the EX7000. The bands are split on the XB8 router

[plemans]

2.4ghz is a slow band that is sensitive to interference because so many things broadcast on it. using only that for a backhaul will cause slow downs/drops. 

Are you using fastlane or why did you set it up with the 2.4ghz only? 

[BooYah]

My video cameras only work on 2.4ghz. I never had a problem with this configuration until recently.

Will the EX7000 accept a merged WIFI 6 signal and split out a 2.4ghz band?

[plemans]

Just set it up in the default mode. 

Or if you're using fastlane, you can set the 5ghz to be the connection between router/extender. 

[BooYah]

Just so I understand. The EX7000 will extend the three band XB8 WiFi 6 signal and the EX7000 can be split the incoming three band signal into a separate 2.4ghz. Is this a correct understanding?

[plemans]

The EX7000 isn't triband (or 6ghz at all). 

So it won't pickup the XB8's 6ghz band. 

It will pickup the 2.4ghz/5ghz and rebroadcast those just fine. 

[BooYah]

If the signal is sent as a combined single band can the EX7000 split and retransmit the 2.4ghz and 5ghz into separate bands with unique and nameable SSIDs

[plemans]

yes it can. Just use the installation assistant for setup and not wps. 

[BooYah]

What is the URL (location) for the installation assistant?

[plemans]

here's a video of using it. 

https://www.youtube.com/watch?v=yJVklshxBMk