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Re: EX7300 extender - cannot connect to existing 5G network
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EX7300 extender - cannot connect to existing 5G network
Hello
Been fighting this for several hours with no progress.
I have an ORBI RBR50 which works well. I have it set to 192.168.2.1. I turned off access control for the purposes of this connection (it is usually on). Firmware is current at 2.3.5.30.
I have an EX7300 plug-in extender which used to work and stopped working at some point. It is running the latest firmware 1.0.2.140
I used a paperclip to reinit the extender. I can connect to it. It appears to work. It sees the 5G broadcast name from my ORBI router. I follow the setup (I have done it before) and no obvious issues. However the EX7300 will not connect to the ORBI no matter what I try. The "Client Link" LED at the top right goes orange. If I connect to the extender I see "The extender was not able to connect to your existing network". It shows me the password, which I recheck, but it is correct. It says to recheck the password and try again, but no change.
I tried manually setting "FastLane", 5ghz to ORBI, 2.4Ghz service, but same error.
It says to try moving the devices closer together, but they are about 5 feet apart and the signal strength shows as 100%..
I have two other extenders that are working fine - they are EX7000 rather than EX7300.
I think I signed up for a free trial of the ORBI security software - does that block new connections in some strange way?
Any suggestions much appreciated. thx
Ben
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Re: EX7300 extender - cannot connect to existing 5G network
thinking this over some more, I think my next step is to try backing down the firmware back by 1 or 2 versions. This used to work, and I cannot think of any reason for it not working now other than a firmware upgrade at some point.
Ben
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Re: EX7300 extender - cannot connect to existing 5G network
OK - my hunch worked - I downgraded to firmware version 72, and now it is working.
not sure exactly what my next steps will be, but probably just sit for a few months and see if Netgear figures out the latest firmware has issues, then if they publish something higher than 140 I might give it a try.
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Re: EX7300 extender - cannot connect to existing 5G network
I thought it was just me. i upgraded orbi to V2.3.5.30 last night and now my ex7300 couldn't connec to orbit router whereas my other netgear extender connecting fine.
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Re: EX7300 extender - cannot connect to existing 5G network
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Re: EX7300 extender - cannot connect to existing 5G network
i rolled back the orbi firmware to 2.2.1.212 and everything works like before until orbi auto update to newest firmware again and ex7300 stopped connecting right away. i guess i will roll back the ex7300 firmware as temporary measure.
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Re: EX7300 extender - cannot connect to existing 5G network
i stand corrected on the auto update of orbi. after i rolled back to previous version of on orbi router/satellites, the ex7300 works again and everything as before. in conclusion, V2.3.5.30 does not work with ex7300 V1.0.2.140
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