× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973

EX7300 no internet access


EX7300 no internet access

I have a Netgear router X4 R7500. To extend my network, I thought the best is to buy als a Netgear Extension, thinking this will fit best together. I have bought the EX7400 extension. I installed and configured it. All works fine. If i connect the extension (http://mywifiext.net/) the settings are fine and the both networkworks are setup properly. In the router I can see it also as connected device. All seems OK, but if I connect to the expansion I have no internet access.I have no more idea what to do, its absolutely annoying and the extension is useless.I have also reset the router, installed the extension several times, I had contact with the Netgear support via chat and phone and replaced the extension. 


Any ideas?

Message 1 of 2
Sr. NETGEAR Moderator

Re: EX7300 no internet access

Hello Merlin3322


Make sure you have the SSID a separate name from the main router. You may also want to try and change the wireless channel on the router to see if that will help.



Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation

Orbi WiFi 7