EX7300 not meshing

[Traderjoe]

I have an EX7300v2.  It's supposed to be a mesh network, meaning I can go from one end of the house to the other uninterrupted.  But SOMETIMES mine doesn't switch.  I can literally see where my normal wifi ends and the EX7300 doesn't mesh over.  My in/out LEDs are on so I'm getting input from my house wifi, and my devices are connecting.  Sometimes, I have to cycle my wifi adapter on/off in the bad location (where this extender is supposed to help) to force the device onto the extender (I'm not supposed to have to do this).  And other times nothing works.  

I have it mounted behind a shelf.  I'm running firmware v1.0.0.146

Not sure if this matters but my 2.4Ghz and 5Ghz have the same SSID.  

Thoughts on this?  I'm pretty unhappy with this product right now.

[michaelkenward]

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@Traderjoe wrote:

I have an EX7300v2.  It's supposed to be a mesh network, meaning I can go from one end of the house to the other uninterrupted. 

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Connected to what router?

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

You might like to search there for messages related to your problem.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

[Traderjoe]

The extender is extending a wifi signal from Xfinity modem/router..

[michaelkenward]

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@Traderjoe wrote:

The extender is extending a wifi signal from Xfinity modem/router..

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Bit thin on detail.

Mesh is, as the name suggests, a Mesh with other WiFi sources.The usual arrangement is a WiFi router (satellite or extender) connected to a router.

Mesh refers to the seamless transfer of a WiFi client between WiFi sources. This involves communication between the WiFi sources during the handover process.

What's a mesh WiFi system? | Answer | NETGEAR Support

As that says (emphasis added):

A mesh WiFi system is a package of WiFi devices that works together to provide much greater WiFi coverage than conventional routers or access points (APs).

In your case, there si only one Mesh device. You won't see Mesh transfer from the anonymous modem/router to the EX7300.

So "not meshing" is as expected. A single repeater has nothing to Mesh with.

The EX7000 can Mesh with some routers. But probably not yours.

Maye your problem is something other than "Meshing".