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Forum Discussion
EX7500 5Ghz connection issues with Virgin Hub3.0
I have a EX7500 that has 5Ghz connection issues with my broadband Virginmedia Hub3.0. The EX7500 is continually problematic and is not a stable product. It is very difficult to set up as the initiatio...
The most updated version of the firmware is loaded on the EX7500 and yes set up as WPS.
CTagg wrote:
The most updated version of the firmware is loaded on the EX7500 and yes set up as WPS.
Which version? The most "updated" sometimes isn't, is a bad version, or it changes and if others have this issue, the actual number helps.
don't install it using wps. Virgin hub router implemenation of wps sucks. It creates all kinds of issues.
Factory reset the EX7500 and then install it using the installation assistant and not wps.
- Ok thanks. Just tried installation again from scratch straight after factory reset using installation assistant (which isn’t great either) and the same issue exists. No connection on 5Ghz.
Firmware on the EX7500?
No connection to 5ghz as in you can't connect a device to the extender or you can't connect the extender to the router?
You need to be specific
- Ok when logged into the EX7500 locally it shows that 2.4Ghz is connected to the Virginmedia Hub 3.0 router, but 5Ghz isn’t.
However 5Ghz works fine on the Virginmedia Hub 3.0 as I can connect directly to the Hub 3.0 with any of my devices (e.g., iPhones, iPads, Laptop, Smart TVs, etc...).
Is this specific enough?