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Tarika's avatar
Tarika
Tutor
Oct 13, 2020
Solved

EX7700 doesn't grab the signal from my laptop

I'm using a XR500 as a router and a EX7700 as mesh / extender. I'm facing an issue. I work with my laptop not far from the EX7700 that is configured with the same SSID as my router. I went through t...
  • plemans's avatar
    Oct 13, 2020

    If you're using the "onewifi" features (same ssid), then its on the devices own roaming protocols to roam between router---extender. Its not the router or extender that does the roaming. 

    Potentially your laptop might not have roaming protocols, might have an outdated driver, or even have its roaming set down. 

    In my computers (windows 10), I can check in the device manager what my roaming aggressiveness is. But yours might be different based on what wifi chipset is in your laptop. 

    I'd check what wifi chipset is in your laptop, check with the specific device maker (if its an intel chipset, get the driver from intel, not dell/windows) for updated drivers, and then check in the device manager for how its roaming is setup.