NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Tarika
Oct 13, 2020Tutor
EX7700 doesn't grab the signal from my laptop
I'm using a XR500 as a router and a EX7700 as mesh / extender. I'm facing an issue. I work with my laptop not far from the EX7700 that is configured with the same SSID as my router. I went through t...
- Oct 13, 2020
If you're using the "onewifi" features (same ssid), then its on the devices own roaming protocols to roam between router---extender. Its not the router or extender that does the roaming.
Potentially your laptop might not have roaming protocols, might have an outdated driver, or even have its roaming set down.
In my computers (windows 10), I can check in the device manager what my roaming aggressiveness is. But yours might be different based on what wifi chipset is in your laptop.
I'd check what wifi chipset is in your laptop, check with the specific device maker (if its an intel chipset, get the driver from intel, not dell/windows) for updated drivers, and then check in the device manager for how its roaming is setup.
plemans
Oct 13, 2020Guru - Experienced User
If you're using the "onewifi" features (same ssid), then its on the devices own roaming protocols to roam between router---extender. Its not the router or extender that does the roaming.
Potentially your laptop might not have roaming protocols, might have an outdated driver, or even have its roaming set down.
In my computers (windows 10), I can check in the device manager what my roaming aggressiveness is. But yours might be different based on what wifi chipset is in your laptop.
I'd check what wifi chipset is in your laptop, check with the specific device maker (if its an intel chipset, get the driver from intel, not dell/windows) for updated drivers, and then check in the device manager for how its roaming is setup.
- TarikaOct 14, 2020Tutor
Thank you for your answer. Yes, good idea, I'll check that and let you all know. At least I know that my issue isn't linked to my router / extender.