× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973

EX8000 Extender Latest Update Problem


EX8000 Extender Latest Update Problem



I updated both my Netgear EX8000 Extenders to the latest firmware I am running a BT Smart Home Hub 2 router on a FTTP 900/110Mbps package I've noticed since the latest update after a few hours the 5ghz speeds are affected and go very slow. I have tried a factory reset on both extenders also I have tried flashing the same firmware update again but this issue seems to occur all the time. I have now downgraded my firmware back to the last revision and they both work all ok again like they should. There seems to be a fault in the latest firmware rolled out.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 1 of 2

Re: EX8000 Extender Latest Update Problem

If you feel this is a FW issue, I would let NG support know about this. Seems like it maybe since rolling back to working FW fixes it.



Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:

Please use this link to the main forum product list to review and choose where to make your posts. 

Thank you.

Message 2 of 2
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation

Orbi 770 Series