× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

EX8000 Unable to check for firmware update

peter-parker
Follower

EX8000 Unable to check for firmware update

Whenever I’m checking to see if my extender needs an update (through the Nighthawk app), I always get an error message saying that it’s unable to check for a firmware update. Can someone please help me with this?
Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 1 of 2
plemans
Guru

Re: EX8000 Unable to check for firmware update

what firmware version are you on?
you can always update it manually. 

https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender

 

I prefer to do it this route over a hardwired connection. tends to have much less issues with corrupt firmware problems. 

 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 482 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7