My son is trying to hook his xbox one to the wifi extender model ex6120. He is using an ethernet cable. When it asks us to authenticate, it says our user name and password is wrong. We are using what we use to get into netgear (works on this site). What are we doing wrong? Thanks!
Model: EX6120|AC1200 Dual Band WiFi Range Extender
Have you fully setup the extender? It works wirelessly?
Hardwiring into the extender with the xbox shouldn't be asking for those credentials unless you haven't fully setup the device or are trying to access the gui.
What firmware is on it?
here's your support page with firmware, installation guide, and manual.
