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Orbi WiFi 7 RBE973
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Re: Ex 7700 won't connect

Red193
Follower

Ex 7700 won't connect

When trying to set up range extender it just says connection failed and gives no reason as to why or how to fix it
Message 1 of 3
amaradevid
Star

Re: Ex 7700 won't connect

Make sure the Netgear EX7700 extender is in range of your wireless router. Make sure ethernet cable are properly connected. Reset the extender to its factory default settings, and try setting it up again from scratch. Make sure you are entering the correct Network name and password for your wireless network when prompted during the setup process. Update the firmware of your Netgear EX7700 extender to the latest version.

Message 2 of 3
plemans
Guru

Re: Ex 7700 won't connect

what firmware is on the extender? 

What router are you connecting it to? 

Did you set it up using the push button WPS option? 
If so, factory reset the extender  and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on. 
Here's a video of how to use the assistant. 
https://www.youtube.com/watch?v=yJVklshxBMk

Message 3 of 3
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