Ex2700

[Memphisowner]

I connected my EX 2700 and I am getting good reception from Modem upstairs , the issue is when I go into my android box apps a pop up screen appears saying I am not connected and telling me to sign in to my Netgear account

[plemans]

What router is the ex2700 connected to? 

What firmware is on it? 

What method of install did you use? WPS or the installation assistant?