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Orbi WiFi 7 RBE973
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Ex7300 connects and send out signal but no internet

Timmeehh
Aspirant

Ex7300 connects and send out signal but no internet

Hi all,

My nighthawk ex7300 can connect via Wps as Well as via desktop WiFi setup and transfers the signal Nice to the corners of my house.

However if i connect devices to the extender it gives a powerfull signal but no internet Connection.

Tried factors reset a few times and different connect modes but no Joy.

Any ideas?

Thanks in advance,
Tim
Message 1 of 6
DexterJB
NETGEAR Moderator

Re: Ex7300 connects and send out signal but no internet

Hi @Timmeehh,

 

Welcome to the community!

 

1. What is the status of the Router Link LED?

2. Does the extender show up as a connected device on the router UI?

3. Does the setup procedure successfully complete without any errors?

 

Regards,

 

Dexter

Community Team

Message 2 of 6
DexterJB
NETGEAR Moderator

Re: Ex7300 connects and send out signal but no internet

Hi @Timmeehh,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 6
Timmeehh
Aspirant

Re: Ex7300 connects and send out signal but no internet

Hi,

Thanks. Sorry for my late reply. Havent been able to yet.

1. Green
2. Not sure. I do see steady green on the router by wps so i assume so.
3. Yea, only thing is when i login to mywifiext after it says ‘connect devices now’ it doesnt see anything
Message 4 of 6
DexterJB
NETGEAR Moderator

Re: Ex7300 connects and send out signal but no internet

Hi @Timmeehh,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

Message 5 of 6
StuO
Aspirant

Re: Ex7300 connects and send out signal but no internet

I've been experiencing the same. Phone support had me return the first EX7300 as defective. However my new one is doing the same... or "not" doing I should say.  All green lights, but no internet connection for devices that connect to the extender.

 

Firmware updated. Factory reset. Power cycled. All green.

 

Any fixes? Any luck with previous customer issues?

 

Message 6 of 6
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