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Ex7700 extender not working

I just purchased a new EX7700 extender. The set up seemed to go well but the range extender does not seem to be working, it’s saying on the app it’s connected and online but I can still only get internet in the room with the router (not the extender) the extender lights are all white.

I have tried rebooting.

Does anyone know what may cause this
Model: EX7700|AC2200 Nighthawk X6 Tri-Band WiFi Mesh Extender
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Re: Ex7700 extender not working

Same issue here.  Beyond frustrated!  I have an error message you are currently connected to Netgear_ext.  Go to settings and connect to Netgear_ext.  What the heck!  Reset, unplugged, reinstalled and still cannot connect.

Model: EX7700|AC2200 Nighthawk X6 Tri-Band WiFi Mesh Extender
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