× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Extender ex6120 incorrect password

jjsoon
Follower

Extender ex6120 incorrect password

Have been using the extender for quite a while. No problem until recently these 2 days. Connected after that it stops connecting. When go to settings on iphone to connect again to the 5G ext network, it shows incorrect password. Keyed in the correct password but it does not accept. Have also upgraded the firmware to the latest also cannot solve the problem. Have also tried reset factory settings and redo the whole process still does not solve the problem. When off and on the extender, it starts to connect back but only for less than 5 minutes. Any ways to solve this issue?
Model: EX6120|AC1200 Dual Band WiFi Range Extender
Message 1 of 3
k01gj01k01gj01
Aspirant

Re: Extender ex6120 incorrect password

Were you able to resolve this? I'm having the same issue.

 

Thanks!

Model: EX7700|AC2200 Nighthawk X6 Tri-Band WiFi Mesh Extender
Message 2 of 3
SideFX
Aspirant

Re: Extender ex6120 incorrect password

If you are referring to the password to get into the extender itself through the web admin portal then make sure you use admin as the user name and do not use a custom name

Also recommend using the same password as for your router admin login to make things easier.

Apart from that only thing else I can think of it doing a factory reset on both the router and extender

Try using the same ssids and passwords so all your devices can reconnect automatically
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1163 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series