NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dliming
Nov 21, 2019Tutor
Extender keeps disconnecting mulitple times a day
I have the EX7000 AC1900 Extender (actually 3 of them at different locations), but one of them stops sending out wifi 3 or 4 times every day. I have to reboot it (turn off the power to it and turn t...
dliming
Nov 21, 2019Tutor
As mentioned, the other two are in completely different locations.
plemans
Nov 21, 2019Guru - Experienced User
Different locations as in different homes and not connecting to the same router? Sorry, didn't initially read it like that.
You can still kind of use the same diagnostics to help with this one. Log into it via the ethernet port. Then you'll be able to look at the settings to see if you've stopped connecting back to the router, if its stopped broadcasting, or if it just plain isn't working.
You can always try reinstalling the firmware and resetting the device. it wouldn't be the first time that firmware has gotten corrupted and caused an issue. Reason why I say reinstall is that if you only factory reset it, that only removes the settings, it doesn't reinstall the firmware. And if its corrupt a reinstall can sometimes fix the issue.