I have the range extender EX6100. My network via the extender shows up in the WiFi settings but no internet so I ha e to connect to the router directly I downloaded the Nightjawk app Nd it keeps looking from the NETGEAR_EXT. All that shows is the router with the number with the _2GEXT or _5GEXT. The app can’t connect to either. What’s the next step. The extender is on, the light is green. What do I do now? Thanks.
I'd factory reset the extender and reinstall it using the installation assistant.
Easiest route is to hardwire into the extender with a pc/laptop (disable the pc/laptops wifi to prevent it defaulting back to wifi) and to install using the installation assistant. there's a video on the support site walking through using the installation assistant. When wps doesn't work properly, the assistant usually does.
