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Forum Discussion
ahyland
Nov 13, 2020Tutor
Failed connection / "self-assigned IP address"
My EX 2700 worked for several weeks but will no lonter connect to my MacBook. When I go to System Preferenes, I get this message: Wi-Fi has the self-assigned IP address 169.254.54.132 and will n...
ahyland
Nov 13, 2020Tutor
Thanks for your reply!
What are you actually trying to do?
I want the extender to work as my wi-fi connection is poor in parts of my house. So yes, I guess this means I need to re-install the extender.
Have you factory reset it and then tried reinstalling it?
No. I guess I'm nervous about doing this. But perhaps I'll have to sit down and work out just how to reset and re-install.
What router is it connected to?
I use a modem - not sure if that answers this question as I don't know if modem and router are the same.
Firmware on the extender?
I have no idea - I guess the firmware it was installed with. (It's probably clear now why I am not able to solve my problem - my ignorance of what makes things work with a computer is pretty deep.)
plemans
Nov 13, 2020Guru - Experienced User
to factory reset push and hold the reset button while its powered on. hold for 7-15 seconds.
Then you can follow the install guide. The support site has 2 install videos. both wps and the installation assistant.
it also has written guides, manuals, and the firmware.
I'd recommend using the installation wizard.
https://www.netgear.com/support/product/EX2700.aspx
Many have modem/router combo devices. I'd take a look at the model number on the label
- ahylandNov 13, 2020Tutor
Thanks very much ---- I'll do just that in the morning, when I'm feeling more awake! And I'll drop back to say if I managed to get it working.