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Orbi WiFi 7 RBE973
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Re: Firmware file 1.0.1.180 is incorrect?

SAJoseph
Aspirant

Firmware file 1.0.1.180 is incorrect?

I currently have firmware version 1.0.1.164 and when I try to upgrade the firmware by using the option "check online", I receive a message that states "Your firmware is up to date".  So I download the update from Netgear to my desktop, upload it via the management site, and continually receive the message, "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."  Did Netgear post an inccorect firmware file, or am I doing something incorrectly? 

This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.

This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
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StephenB
Guru

Re: Firmware file 1.0.1.180 is incorrect?

.180 is the current firmware.  Did you extract the .img file from the zip, and upload the .img?

 

The update is new, so you could also wait a week or so and try the on-line update again.  Often there is a delay between release and when they get it onto the update server.

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