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Orbi WiFi 7 RBE973
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Firmware update

Chudd68
Follower

Firmware update

Hooked it up, everything worked great. Then it asked if I wanted to do a firmware update. I clicked yes and it downloaded and installed. Now it won't even show up on my wifi manager. I then reset it to factory defaults. Still no WiFi access. It doesn't even show up on the list anymore. Frustrating for sure.
Model: EX6400|AC1900 WiFi Range Extender
Message 1 of 3

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DexterJB
NETGEAR Moderator

Re: Firmware update

Hi @Chudd68,

 

Welcome to the community!

 

1. What is the status of the LED's?

2. Please make sure that a proper factory reset is done. Page 39 of the user manual on this link may help out.

 

Regards,

 

Dexter

Community Team

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Message 2 of 3

All Replies
DexterJB
NETGEAR Moderator

Re: Firmware update

Hi @Chudd68,

 

Welcome to the community!

 

1. What is the status of the LED's?

2. Please make sure that a proper factory reset is done. Page 39 of the user manual on this link may help out.

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: Firmware update

Hi @Chudd68,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
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