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Orbi WiFi 7 RBE973
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Genie app for iPad can’t connects to EX7000

doraymon
Follower

Genie app for iPad can’t connects to EX7000

Hi,

using Genie app on iPad I can’t connect to my EX7000.

After connecting the iPad to the WiFi generated by the EX7000 I open the app and I am prompted to enter the password however the username is fixed to “admin”.

I tried to use “password” but it doesn’t work, same goes using the password I chose when I configured the EX7000 using the browser on my MacBook Pro (www.mywifiext.ne).

I tried to reset the extender and reinstall the app, nothing.

any ideas?

Model: EX7000|AC1900 WiFi Range Extender
Message 1 of 2
jvasanth1984
Virtuoso

Re: Genie app for iPad can’t connects to EX7000

Hi @doraymon,

                         Genie App is designed only for few Routers for now, but not for extenders. So it'll not let you to login or use any of the options.

Message 2 of 2
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