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Forum Discussion
Choice
Sep 19, 2016Aspirant
HELP! - am lost in the community -
James, I'm trying to find my way through this community and could not find a place to enter my question in the right topic. So, hope you can help direct me - I've been using this netgear ex...
DarrenM
Sep 20, 2016Sr. NETGEAR Moderator
Hello Choice
I would suggest to try to factory reset the extender by holding down the reset button for 10 seconds this should put it back to the defaults. After that you can log into the extender by using admin/password and go through the setup.
DarrenM
- ChoiceSep 27, 2016Aspirant
DarrenM - I already reset it to the factory reset and logged in with admin/password, but it would not finalize - would not respond to the connection and would just pop up with the original message window. I tried it several times.
- DarrenMSep 29, 2016Sr. NETGEAR Moderator
Hello choice
Make sure a pop up blocker is not stopping it and even try another web browser.
DarrenM