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Help! Can't access PR2000 setup page

iflystuff
Follower

Help! Can't access PR2000 setup page

So I am on my second device (first one replaced by customer service) and now am beyond my initial support period.

My PR2000 is working but for some reason I am unable to access it via routerlogin.com or .net

I can connect to it, and I can use it to access the internet (I am using it now), but it will not let me get to the setup page. Just get a "Safari cannot fond the server" message.

And, yes, I have tried the factory reset several times.

I know that the firmware needs to be updated but I can't get there.

Any other options?

Thanks

Message 1 of 3
Skycast
Novice

Re: Help! Can't access PR2000 setup page

Hello,

Try this following address 192.168.168.1

and this not work, try an another browser, Firefox or Chrome.
Message 2 of 3
lurzan
Novice

Re: Help! Can't access PR2000 setup page

Upgrade the firmware of your PR2000 using TFTP. The link below is how you upgrade firmware using TFTP for WNDR3700v2 and the steps are exactly the same but you just have to use the latest firmware version of PR2000 instead of WNDR3700v2. http://kb.netgear.com/app/answers/detail/a_id/22688
Message 3 of 3
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