I just got off the phone with coustomer support trying to figure out how to access my Netgear genie account. I was yelled at twice and hung up on twice befor I could even explain the issue. I did not want them to access my computer to set up the extender as it was all ready set up. I told them twice that I didnt want to do that. I was then told that I was wasting their time and hung up on. I then tried to call back and the person on the line started getting loud with me after I was telling him I need help with my account. When I asked if they got loud with all their coustomers they said only 1 and 10,000. I was appalled by the response. I told him this was my first time ever calling and he shouldn't talk to coustomers that way so he hung up on me.
