I can't access the Netgear web site for instructions

Question

I have tried to access the Netgear web site to install my extender manually, using an ethernet cinnection, but am still unable to get connected.&nbsp;Can anyone help?

antinode · Answer

&gt; I have tried to access the Netgear web site [...]&nbsp;&nbsp; Which "the Netgear web site"?&nbsp; netgear.com?&nbsp; routerlogin.net?&nbsp; ...?&gt; [...] to install my extender manually,&nbsp;&nbsp; What, exactly, is "my extender"?&gt; [...] but am still unable to get connected.&nbsp;&nbsp; "am unable" is not a useful problem description.&nbsp; It does not saywhat you did.&nbsp; It does not say what happened whan you did it.&nbsp; As usual,showing actual actions with their actual results (error messages, ...)can be more helpful than vague descriptions or interpretations.

jimsmith77 · Answer

SORRY, BUT I'D ALREADY SPENT SO LONG ON THIS SITE THAT I WAS GETTING VERY FRUSTRATED. IT'S AN N300 WIFI RANGE EXTENDER, MODEL EX200. I TRIED TO CONNECT TO THE SITE: WWW.MYWIFIEXT.NET. I COULD NOT CONNECT BUT FOUND TRHOUGH A RELATED SITE ON GOOGLE THAT I NEEDED TO CONNECT THROUGH AN ETHERNET CABLE NOT A WIFI CONNECTION. I DID THIS BUT THE SAME THING HAPPENED. I CAN THUS NOT SET UP THE EXTENDER TO WORK WITH MY EXISTING ROUTER. THIS IS THE ACTUAL ERROR MESSAGE I RECEIVED:

This site can’t be reached ____server DNS address could not be found (ACTUAL ADDRESS REMOVED AS INVALID BY NETGEAR

.

antinode · Answer

&gt; I TRIED TO CONNECT TO THE SITE: WWW.MYWIFIEXT.NET. I COULD NOT CONNECT&nbsp;&nbsp; Shift key stuck?&nbsp;&nbsp; "www.mywifiext.net" is not the right place; (plain) "mywifiext.net"might be.&nbsp; (That looks like poor judgement by Netgear.)&gt; IT'S AN N300 WIFI RANGE EXTENDER, MODEL EX200.&nbsp;&nbsp; Is that a Netgear product?&nbsp; Is that really the model number?&gt; [...] FOUND TRHOUGH A RELATED SITE ON GOOGLE [...]&nbsp;&nbsp; An actual link to that page might be more useful than your summary ofwhat it says.

antinode · Answer

&nbsp;&nbsp; Guessing that "EX200" was actually intended to be "EX2700"...&gt;&nbsp;&nbsp;&nbsp; "www.mywifiext.net" is not the right place; (plain) "mywifiext.net"&gt; might be.&nbsp; (That looks like poor judgement by Netgear.)&nbsp;&nbsp; Apparently, "mywifiext.net" is the extender version of what"routerlogin.net" is for routers.&nbsp; The User Manual for an EX2700 reallydoes suggest "www.mywifiext.net", which may work when it works, but itwon't get you to the (misleading/useless) error page for extenders theway either "routerlogin.net" or "www.routerlogin.net" will for a router.For an explanation of what it means (for a router):&nbsp;&nbsp; https://community.netgear.com/t5/x/x/m-p/1365830&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ATTENTION NETGEAR:ALP $ nslookup routerlogin.net[...]Name:&nbsp;&nbsp;&nbsp; routerlogin.netAddresses:&nbsp; 52.27.120.91, 54.68.36.118ALP $ nslookup www.routerlogin.net[...]Name:&nbsp;&nbsp;&nbsp; www.routerlogin.netAddresses:&nbsp; 52.27.120.91, 54.68.36.118ALP $ nslookup mywifiext.net&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;[...]Name:&nbsp;&nbsp;&nbsp; mywifiext.netAddresses:&nbsp; 54.218.118.186, 54.200.99.0ALP $ nslookup www.mywifiext.net[...]*** alp-l.antinode.info can't find www.mywifiext.net: Non-existent host/domain&nbsp;&nbsp;&nbsp; These misleading error pages are bad enough when you can get to them,but when lame DNS configuration makes one inaccessible, it causes evenmore confusion.

jimsmith77 · Answer

Thanks for all the replies.&nbsp;This is the site I went to for help on connecting to Netgear:https://kb.netgear.com/29746/I-can-t-access-www-mywifiext-net-what-do-I-do&nbsp;I connected to mywifiext.net, as suggested, and it asks me whether my extender and router&nbsp;use the same network name. I''m not very computer-literate - how do I find out these names?

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I can't access the Netgear web site for instructions

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