I can't get it to connect to my router.

[caffeinated]

So I've just received this model after having a previous model and I've been trying to set it up for hours.

I plug it in one or two feet away from my router turn the power on and it just won't connect via WPS. I press the button on the side and press the wireless WPS on my router and nothing.

I've been trying this for hours. Is this common that it can take hours? Could my device be faulty or have I brought the wrong device?

[Christian_R]

Hello caffeinated, 

If you recently purchased the device, we recommend contacting our Support Team as your device is provided with 90 days of complimentary support.

https://www.netgear.com/support/default.aspx

~Christian