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Forum Discussion

rogercorke's avatar
Dec 21, 2022
Solved

I can't log onto my netgear extended with my password

I have recently changed my broadband router. I reset my Netgear extender and connected it to the new router. On my Mac and my iPhone i can see the  extender with the same name as the new router, foll...
  • plemans's avatar
    Dec 22, 2022

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender  and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk