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Orbi WiFi 7 RBE973
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I need help before I go insane

Kage
Aspirant

I need help before I go insane

Hi there , first off I couldn't find where to put this so my apologies

Now I have a netgear dgnd3700v2 it was all working fine then one day it just stopped , I reset the device and proceeded with the setup wizard and put in my ISP username and password and got the following " incorrect ISP username or password "
So I called my ISP and confirmed with them that it was correct which it was then I tried to input it again and got the same message so I called them again and asked if my connection was active , they said everything is up and running on there end .
So I proceeded to manually input my settings with pppoe and connection status "error" so I switched to pppoa and got connection status "good" so it's saying it is connected to the Internet and the status is good.
BUT I tried to open a web page to no success
I have tried opening pages both wireless and wired with both not working
I have tried everything and can still not access the Internet but my router is saying I'm connected!!! Please help
Message 1 of 3
Kage
Aspirant

Re: I need help before I go insane

anyone????
Message 2 of 3
VE6CGX
Master

Re: I need help before I go insane

Hi,
Just to be sure, do you know the difference between http:// and https:// ? Can you ping your ISP or outside world like www.yahoo.com? And cloning mac on your router set up?
Message 3 of 3
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