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Forum Discussion

KarelH's avatar
KarelH
Aspirant
Aug 17, 2019

I use de wifi extender on a camping. Connecting to wifi needs 3 steps: SSID name + login password +

I use the wifi extender on a camping. Connecting wifi needs 3 steps: SSID name + passwordname + a personal code to type in the website of the camping. I can not reach this last step. Wat Works? Hoe to?

4 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi KarelH - Would you mind providing us with the model number of your extender.

     

    ~Christian 

    • KarelH's avatar
      KarelH
      Aspirant

      Thank you for your attention, Hope you can help with this model number.

      Karel

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        KarelH - You may try a factory reset on the extender. To factory reset the extender, start by pressing on the small black button using a pin for 15+ seconds then join the NETGEAR_EXT wifi network using a phone or laptop. After you connect to the NETGEAR_EXT network with your phone or laptop, browse to www.mywifiext.net and follow the setup instructions.

         

        Furthermore, please provide a screenshot of the page that requests for a personal code. 

         

        ~Christian 

    • KarelH's avatar
      KarelH
      Aspirant

      Your advise to reset the extender worked! Can be interessting fort others: ïf using the extender on different places olways reset to factory and install new connection to router. 

       

      By the way: are there models on sale which have this multi-location-function standard???

       

      Greeting, 

      Karel