Is netgear-extender.supportmywifiext.net/local/ a legitimate site?

[cjeharvey]

I tried to connect to mywifiext.local, from a Netgear site, and it would not connect.  When I googled the site I got https://netgear-extender.supportmywifiext.net/local/.    I soon found myself in an online chat and then had a tech on the phone accessing my computer.  I got uncomfortable and ended the call.  Is this a legitmate support organization?

[schumaku]

No it's not, pure Scam, potentially even installing malware - like many other similar "support" domains. This is very misleading as mywifiext.net and mywifiext.com (along mywifiext.local with some extenders/computer systems) are the correct domains to access the extender if connected direct to it.

[StephenB]

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@schumaku wrote:

No it's not, pure Scam, potentially even installing malware - like many other similar "support" domains. This is very misleading as mywifiext.net and mywifiext.com (along mywifiext.local with some extenders/computer systems) are the correct domains to access the extender if connected direct to it.

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I agree.   I've alerted Netgear, but there might not be much they can do about it.  Note that supportmywifiext.net and mywifiext.net are different domains.

General rule here:  Don't use internet search engines to find support.