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Lost my password, email, and my security questions to my EX3700 range extender and cannot log in
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2019-08-05
04:50 AM
2019-08-05
04:50 AM
Lost my password, email, and my security questions to my EX3700 range extender and cannot log in
I haven't used my range extender for a whlie, and when I plugged it back in to use downstairs, I realized I completely forgot almost everything required to log in. I didn't know the email, password, or security questions, and when I tried to factory reset it and use "admin" and "password" to log in, that didn't work too. How do I get back into my extender?
Model: EX3700|AC750 WiFi Range Extender Essentials Edition
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2019-08-09
12:43 PM
2019-08-09
12:43 PM
Re: Lost my password, email, and my security questions to my EX3700 range extender and cannot log in
Hello jz0417 - Please factory reset on the extender by holding down on the button for 15+ seconds. After doing so, your extender will reset to factory settings thus the default credentials.
~Christian
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