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MK62 Mesh dropping connections to iOS devices? ...

netgear20
Aspirant

MK62 Mesh dropping connections to iOS devices? ...

Been using and loving a Netgear Nighthawk R7000 for a few years. No issues. Wanted to try something newer with WiFi6 and maybe mesh.

 

So I picked up the new Netgear MK62:
https://www.netgear.com/images/datasheet/networking/nighthawkmesh/mk62.pdf

 

Installed it with no issues Friday evending. And by keeping the same SSID and password I didn't need to reconnect any devices.

 

But over the weekend we noticed our iPhones and iPads would periodically drop off the wifi only to reconnect a minute or so later. But never any other devices that I could see. TV streaming for example was fine.

 

Googling I found this:
https://community.netgear.com/t5/Orbi/How-I-fixed-my-iPhone-disconnect-issue/m-p/1608339

 

Enabled it two nights ago but I'm still seeing the occassional dropped connection. And again it seems to be just iOS devices. Netflix and Amazon streaming seem fine. The Echos never drop out.

 

When we're connected we have a super strong signal, so I don't think it's a weak signal.

 

Any ideas? Thanks very much in advance.

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arvinz
Tutor

Re: MK62 Mesh dropping connections to iOS devices? ...

I have the exact same problem. I have 2 older MacBook pro's and an older iPhone 6 that has issues connecting to the wifi. My iPad air seems to be fine which is odd.

My tv, google home, amazon firestick and other android devices work fine.

Have you found any solution to this yet?
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