I have a MR1100, and it works great. BUT, like many routers it needs a wi fi extender. I have spent several hours with your technical "support" people only to find out it isn't compatable with ANY extender. Great! that helps! Keep putting out products that are sub par. Also the phone system that you use is BEYOND HORRIBLE! If you want to call that customer service you can but I call it CRAP!!!
Welcome to the community! Would you mind providing us with the model number of your extender? You may refer to the KB article below as it provides steps on setting up your extender using the NETGEAR installation assistant:
