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Orbi WiFi 7 RBE973
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Mesh extender EAX15...Trying to reconnect and phone doesn't see the nighthawk_ext

wrobled
Follower

Mesh extender EAX15...Trying to reconnect and phone doesn't see the nighthawk_ext

Trying to reconnect my extender as I didn't think it was really connecting my router to my downstairs TV.  Now when I am using the nighthawk app, my phone doesn't "see" the nighthawk_ext so I can't connect.  I basically now want to start all over.  Any advise?

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plemans
Guru

Re: Mesh extender EAX15...Trying to reconnect and phone doesn't see the nighthawk_ext

to start over you can factory reset it. Push and hold reset for 7-15 seconds while its powered on. 

Another option to try is to log into the router and look in its attached devices page (or equivelent). From there you should be able to see the IP address for the extender. That ip address will allow you to access it using the browser. The browser tends to work better imo. 

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