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umcatsus's avatar
umcatsus
Follower
Jul 25, 2022

Model EX6200v2 AC1200 stopped connecting

I recently updated my modem, my ac1200 is not connecting. How do I correct this situation?

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 25, 2022

    What modem/gateway did you install? 

    What happens when you try to connect the extender? 

    What method of setup are you using? (the app, the installation assistant, or push button wps)

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 26, 2022
    umcatsus wrote:

    I recently updated my modem, my ac1200 is not connecting. How do I correct this situation?

    Updated it in terms of replacing it? Updating its firmware? Something else?

     

    When you change something in the network, it can help to reset the other devices on the network – like the EX6200v2 –  and set them up from scratch.