My AC1200 6110 Range Extender will not accept my router wifi password when I try to connect my mobi

[Confusedox]

My AC1200 6110 Range Extender will not accept my router wifi password when I try to connect my mobile phone or computer. Extender is connected to router as shown by the ledes being green.

[plemans]

You have the EX6110?

What firmware is on it? 

What router did you connect it to? 

Did you install it using WPS? if so, factory reset the extender and reinstall it using the installation assistant. Not all device makers code wps the same and it can create issues. 

[Confusedox]

Thanks for your help

Extender automatically installs with WPS as per instructions.

Installation assistant says visit ...which does not work in UK

Extender is connected to router but will not accept router password.

[plemans]

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@Confusedox wrote:

Thanks for your help

Extender automatically installs with WPS as per instructions.

Installation assistant says visit ...which does not work in UK

Extender is connected to router but will not accept router password.

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Not sure what the "says visit" means. 

What are you trying to say here? 

Again, if you used wps, factory reset and reinstall using the installation assistant. 

https://www.netgear.com/support/product/ex6110

What router are you connecting it to?

[Reghar]

Try resetting and running setup with an Ethernet cable. WPS is not always going to work.