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Forum Discussion
O__B
Jan 03, 2022Aspirant
My N300 Wifi Range Extender (Model EX2700) does not work despite being set up properly.
This is my second time using this product. I had to replace the first one due to one of the antenna coming out, and now I'm having problems with this one despite it working fine for a while. About ...
plemans
Jan 04, 2022Guru - Experienced User
what router are you connecting it to?
What firmware is on the extender?
What method of setup did you use? WPS or the installation assistant?
O__B
Jan 04, 2022Aspirant
I'm connecting it to my virgin media router on the floor below.
I don't know about any firmware.
I set it up by plugging in the extender, selecting the blank network on a device, setting it up through that and connecting it to my main network. Doing this the EXT version appears but it won't allow me to connect.
- plemansJan 04, 2022Guru - Experienced User
What virgin media gateway is it? (model)
If you're logging into the extender for setup, it should have the firmware version displayed on the page.