N300 range extender

[Michaelfob1]

The device connects with both WPS and through Netgear instillation app. 

However shows NO INTERNET when connecting to any device.

I am guessing security settings on my home WiFi hub need adjusting but really not sure what?

  Please Help

[plemans · Accepted solution]

have you taken a look at virgins site?

https://community.virginmedia.com/t5/Forum-Archive/Connecting-Netgear-Range-Extender-to-Hub-3/td-p/3...

[Eatonsmith]

Have same problem however initially worked OK and now has just stopped and won't reset (had it 5 weeks). Using the online system means you end up in a virtual loop with no progress... on the phone to support now and will let you know if have any success

[Michaelfob1]

Ok good luck 

[plemans]

What router are you connecting to? 

What firmware is on the extender?

[Michaelfob1]

It’s a virgin media hub 3.0

Im trying to connect to an iphone, iPad and also a smart tv.

[plemans]

Did you try setting it up via the installation wizard and not using wps?

[Michaelfob1]

I have tried both ways. Same issue on both. 

Connection happens and shows up on WiFi but no ‘internet connection’ 

[plemans · Accepted solution]

have you taken a look at virgins site?

https://community.virginmedia.com/t5/Forum-Archive/Connecting-Netgear-Range-Extender-to-Hub-3/td-p/3...